Middlesex Savings Bank

Middlesex Savings Bank case study provided by Flo-Tech, a Flex Technology Group company

Middlesex Savings Bank is located throughout western Boston with over 30customer and commercial branches

PREVIOUS SOLUTIONS

They had long-term relationships that were not providing adequate services and didn’t apply strategy to help them meet their goal
Their copier solution vendor dropped them 2 months early
Mail room didn’t have any managed service in place, and they used a third-party vendor for their printing
They were interested in managed print services so their data could be utilized for more thorough solutions customized to their needs.

OUR SOLUTIONS

Took over and managed their print environment for the last two months and they were a client for almost a year before the opportunity for production print arose – then closed deal on production print for the mail room
Provided complete managed print services that delivered better solution for the copiers AND printers
Implemented professional services and software solutions
Reduced amount of local printers significantly and increased security by introducing badge swipes print release
Placed 50 printers and MFP devices

KEY BENEFITS

Replaced multiple vendors with one single solution provider
MSB gained a trusted partner and developed a long-term relationship
We brought their mail room printing needs in-house by implementing a production print solution
Reduced costs of desktop printers by 50% with Managed Print Services
Reduced paper waste by over 15% with PaperCut solution
HP MFD solution enabled them to eliminate the copier/printer related security flaws, allowing them to improve security audit scores